Pricing that scales
with your voice AI
Start free. Subscribe when your agent goes live. Credits are transparent — pay only for the analysis jobs you actually run.
Free to start
No credit card
Cancel anytime
Pay as you go
Free to start
Free
300 free credits to get started · top up when you need more
✓
30+ predefined voice AI metrics
✓
LLM-powered custom evaluators
✓
Call outcome, intent & data extraction
✓
Red flags, labels & call logs
✓
Email alerts & dashboard
✓
Buy credit packs any time, no commitment
Best for developers testing, indie builders, and early-stage teams getting their first voice AI agent into production.
Builder
$39
/month
5,000 credits included (~1,000 calls) · top up anytime
✓
Everything in Pay as you go
✓
5,000 credits included monthly
✓
Call Simulation to test agents before going live
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Auto-generated test scenarios from real call data
✓
Multiple agents supported
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Priority email support
Best for teams with a voice agent in production who need to test changes confidently and ship faster.
Growth
Most Popular
$399
/month
60,000 credits included (~12,000 calls) · 12.5% off overage
✓
Everything in Builder
✓
Shared Slack channel with the Tuner team
✓
1:1 onboarding session
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Extended call retention
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Custom dashboards
✓
Teams and roles (coming soon)
Best for companies running voice AI at scale who need deep visibility, faster iteration, and a closer relationship with the Tuner team.
Enterprise
Custom
Let’s talk
Custom credit volume · pricing built around your call volume and scale
✓
Everything in Growth
✓
Custom credit volume & pricing
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SOC 2 & HIPAA compliance
✓
On-premise deployment available
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Custom integrations & DPA on request
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Dedicated support with SLA guarantee
Best for organisations running voice AI at high volume, across multiple agents, or with strict compliance requirements.
How it works
Transparent, credit-based pricing.
Pay only for the analysis jobs you run. One credit is $0.008. Most calls cost 5 credits total.
1 credit = $0.008
Less than a cent · most calls cost 2–6 credits total
Feature
Cost
How it works
Alerts & red flags
Always free
Rule-based alerts and anomaly detection. Never charged.
Voice metrics
0.25 cr / call
Always on. Latency, talk ratio, silence — automatic on every call.
Call outcome
1 cr / call
Flat rate if enabled. 1 or 200 outcomes — still 1 credit.
Intent detection
1 cr / call
Flat rate if enabled. Number of intents doesn’t affect cost.
Data extraction
1 cr / call
Flat rate. One credit covers all fields in a single pass.
Evaluators
0.25 cr / eval
Per evaluator, per call. 8 evals = 2 credits. Most teams run 7–10.
Call simulation
12 cr / min
Credits scale with simulated call duration. Charged only when simulation runs.
Estimate your usage
What will you actually pay?
Drag the sliders, toggle features, and see your optimal monthly cost.
Frequently asked questions
What is Tuner?
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How does Tuner pricing work?
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How are credits calculated?
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How do I know how many credits I need?
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Do you offer refunds?
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Do you offer discounts for large volumes?
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Can I talk to someone about pricing or rollout?
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Is my call data private and secure?
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What voice platforms does Tuner integrate with?
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What happens if I go over my included credits?
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Can I change or cancel my plan at any time?
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What is the difference between Builder and Growth?
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Enterprise-grade security
GDPR compliant. SOC 2 in progress. Your transcripts, evaluations, and metadata handled with production-grade controls.
Privacy policy