The Tuner Blog
Observability, Evaluation, and Reliability for Voice AI at Scale
May 14, 2026
Mai Medhat
Introducing Call Simulation: Automated testing for voice AI
Manual testing doesn't scale. Introducing Tuner's Call Simulation — the fastest way to validate your voice agent across hundreds of scenarios before a real caller finds what's broken.
Apr 29, 2026
Mai Medhat
Top Open-Source Voice AI Platforms for Developers in 2026
Compare Dograh, Pipecat, LiveKit, and Vocode. Learn which OSS voice AI platform fits your needs- production-ready vs framework control.
Apr 28, 2026
Mai Medhat
Tool Calling: The Silent Failure Killing Voice AI Experiences
How undetected API failures create broken customer experiences — and how to fix them before anyone notices
Mar 4, 2026
Mai Medhat
The 7 Most Common Voice AI Failures in Production (And How to Detect Them)
A practical breakdown of the most common Voice AI failures in production and how to detect them early, from hallucinations and ASR errors to tool failures and latency issues.
Mar 2, 2026
Mohamed Mamdouh
What We Learned Building Tuner's MCP Server: 5 Issues We Faced and How We Solved Them
Sharing our learnings from building Tuner’s remote MCP server — including authentication decisions, multi-client support (ChatGPT, Claude, IDEs), and the production issues we had to debug along the way.
Feb 10, 2026
Mai Medhat
Why Observability for Voice AI Is Non-Negotiable?
Why Voice AI fails quietly in production and how continuous observability, evaluation, and real-time monitoring help teams run reliable Voice AI systems at scale.